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Most Common Tickets and How to Respond

This table shows the most common tickets and provides links to how to respond


Problem Description

 I am not seeing the correct price


 Go to the decision tree

Please link my profile to my member profile


 How to link profiles

My credit card was declined



I am a chapter administrator and I need help setting up my event


 Refer to CFA


Support Tickets

Support tickets are handled at

  • Chapter Administrator send tickets to
  • Other users will send tickets to

Often these are submitted using buttons on the website, and tickets may contain standard headings