Module 1: Workshop Intro, Agenda, Expectations, Ice Breaker
Expectations - are for each and every participant to walk away with a better understanding of analyzing, monitoring and maintaining asset-based type of clients / customers / accounts
Class Ice Breaker
Module 2: Industry Intro, Team, Your Role, Customer Service
Introduction into Asset-Based Lending; Commercial Finance; Factoring & Health Care Industries
Team - who makes up the Team, what is their impact?
Your Role - how do you see your role? what are its most important functions?
Customer Service - assertive communication, documenting conversations
Module 3: Terminology, Documentation, Exercise
Terminology - aging, debtor, vendor, etc.
Documentation - load agreement, security agreement, revolving note, term note, USS, mortgage, corporate resolution, personal guarantee, subordination agreement, landlord waiver, insurance certificate, intercreditor agreement
Exercise - examples, what would you do?
Module 4: Analyzing Trends, Graph Exercise, Risk Analysis
Analyzing Trends - what potential problem would show; how would you analyzing the problem and what would be the impact before and after in analyzing the potential problem?
Analyze Graphs Exercise
Module 5: Cash, Verifications, Field Examinations
A discussion of:
- Red flags that may indicate a manipulation of funds - i.e. overdrafts, held checks, etc.
- Methods used to prevent collection problems and ways to avoid manipulation of funds through lockboxes
- Blocked accounts and wire transfer accounts
- Importance of verifications and how other organizations handle them
- Determining concentrations and analyzing how much of the total collateral is concentrated
Module 6: Video “Cooking the Books”, Fraud, Red Flags
A combination of video, examples and personal experiences illustrates how fraud has been carried out in various companies. This module emphasizes how you can be essential in uncovering red flags, attempts at fraud and fraud itself.
Module 7: Borrowing Base Certificate (BBC) and Exercise
Gives a better understanding as to the benefits of the BBC, the workings of the BBC (AR / inventory, etc.) and how it should tie into the client records (either daily, weekly or monthly).
Module 8: Agings and Exercises
Participants will receive an A/R and A/P aging to calculate the ineligibles and analyze the agings
Module 9: Summary / Closing / Questions and Answers
Module 10: Complete the Survey