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Most Common Tickets and How to Respond

This table shows the most common tickets and provides links to how to respond

 

Problem Description
Response

 I am not seeing the correct price

 

 Go to the decision tree

Please link my profile to my member profile

 

 How to link profiles
   

My credit card was declined

 

 

I am a chapter administrator and I need help setting up my event

 

 Refer to CFA
   

 

Support Tickets

Support tickets are handled at www.zohosupport.com

  • Chapter Administrator send tickets to Chapters@cfastaff.zohosupport.com
  • Other users will send tickets to ChapterMember@cfastaff.zohosupport.com

Often these are submitted using buttons on the website, and tickets may contain standard headings